Privacy Policy
Chauffeur Greece ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our services.
1. Information We Collect
We may collect the following personal information when you use our services or make a booking:
- Full name
- Phone number
- Email address
- Pickup and drop-off locations
- Booking details (date, time, vehicle type)
- Payment-related information (processed securely via third-party providers)
2. How We Use Your Information
We use your information to:
- Process and manage bookings
- Assign drivers and vehicles
- Provide customer support
- Send service-related communications
- Improve our services
3. SMS Communications
Customers opt in to receive SMS messages by providing their phone number during the booking process on our website (https://www.chauffeurgreece.com). During the booking process, customers are clearly informed that they will receive SMS updates related to their service, including driver details, pickup reminders, and trip status notifications.
SMS messages are only sent to customers with an active booking.
Customers can opt out at any time by replying STOP. For assistance, they can reply HELP or contact us at [email protected].
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share your information only with:
- Assigned drivers (for service delivery)
- Trusted service providers (e.g., dispatch systems, payment processors)
- Legal authorities if required by law
5. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
6. Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing in certain cases
To exercise your rights, please contact us at [email protected].
8. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Chauffeur Greece Email: [email protected] Website: https://www.chauffeurgreece.com
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.